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FREQUENTLY ASKED QUESTIONS ABOUT RENTAL OF CAMPERS

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RIO MAIOR
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The time for all check-ins is from 2:30 pm to 7:00 pm and for check-outs is from 09:00 to 12:00. If required, you can check-in and/or check-out anytime between 7:00 and 10:00 pm, subject to an additional out-of-hours fee.
RIO MAIOR
The time for all check-ins is from 2:30 pm to 7:00 pm and for check-outs is from 09:00 to 12:00. If required, you can check-in and/or check-out anytime between 7:00 and 10:00 pm, subject to an additional out-of-hours fee.
How can you pay the rent?

In the reservation act there must be paid 50% of the total value.
The other 50% should be paid ten days before of the begining of de rent period.
The payments should be done one of this ways :
- By bank transaction;
- Paypal (this service is addicted by some rates/fees);
- Credit Card (also addicted with some rates/fees).

What is the minimum period for reservation?

The minimum period for reservation is at least three days. However it could be reconsidered in case of group reservation or special events. During summer months and high seasons, the minimum period of reservation is in general seven days. Please contact us for specific requests.

Can i addict or remove an extra after my reservation is conclued?

The major part of our extras are in stock available, which gives the possibility to our clients to addict or remove the extras at the check-in moment. However, to assure that all extras, with the characteristics that you search for, will be available, it's wise that you select them previously at the reservation act.

Are pets allowed?

Due of hygiene conditions, we don't accept any pets in our vans, except guide-dogs with properly identification.

Who can drive a campervan?

Any adult over 21 years old, holding a valid driving license for more than 2 years.
Each rental includes 1 driver. There are 2 ways you can book additional drivers:
€ 5,00 per day, for each additional driver; subscribe Excellence or Top Excellence Insurance Protetion.

What is the campervan capacity?

Our Campervans have 6 seats with safety belts. They are equipped with 2 double bunk beds (length 188 cm / width 120cm) and 1 removable bed for 2 children (length 130 cm / width 90 cm).

What should i do, if i'm late to return my campervan?

You must inform our office as soon as possible. You can be conditioning another customer rental period.
For more information, please read our RENTAL TERMS.


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FREQUENTLY ASKED QUESTIONS ABOUT RENTAL OF CAMPERS
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